ORDERING INFORMATION AND POLICIES

The most important people at POS 360 are our customers.  We try at all times to treat every customer the way we would expect to be treated.  We will always be friendly, courteous and above all, honest.  Our #1 goal is your complete satisfaction with our products and service.  If you are unhappy or if a mistake occurs, we will acknowledge the problem and do all we can to correct it. You may try any item for 30 days without risk.  If you're not happy, FOR ANY REASON, return the item for a prompt refund.  Please see the returns section for details.

100% SECURE ONLINE ORDERING

To place an order online, locate the item you want to purchase through the appropriate product link.  In some cases there may be a pull down menu to choose an option or options associated with the item - select the options you need from the list before clicking the "ADD" button,  Clicking on the "ADD" button places the item in your shopping cart.  You can change the quantity of an item on the "Shopping Cart and Checkout" page.  You can add to or delete from the shopping cart as many items as you want.  You may also review your choices at any time by clicking on the "Shopping Cart and Checkout" button located near the top of the left hand margin of each page.   Once you are satisfied with your order, view your shopping cart, then click the "Shopping Cart and Checkout" button to proceed to the checkout and fill out the rest of the ordering information.  Your order will be processed on our certified secure server to insure your credit card security.  Your assurance of security is the small padlock you'll find in the lower right corner of your screen as you complete the order process.

PAYMENT METHODS

CREDIT CARDS: 
Online orders may be paid for by Visa, Mastercard, American Express, and Discover.  We reserve the right to restrict shipments to the credit card billing address.

PAYMENT IN ADVANCE: 
We accept company check payment with order.  Once the check is certified, or clears, your order can be shipped.

OPEN ACCOUNT: 
We can offer purchases by purchase order on open account to established companies. OPEN ACCOUNT customers must provide 3 trade references and one bank reference.  If you have one, a DUNS number will greatly speed up the process.  You may submit these items for consideration WITH YOUR ORDER via fax to (877) 866-7888.  Providing references DOES NOT guarantee that an open account will be granted.  Open account purchase orders must be mailed or faxed to POS 360 .

WIRE TRANSFER: 
This is the only payment method accepted for orders with billing addresses outside the Canada.  If you wish to pay by wire transfer, please contact us for the transfer information.

SHIPPING:
Most orders ship within 24 hours with the majority shipping the same day.  Occasional backorders may exist and customers will be notified immediately if there is any delay in shipping an order.  Ship charges are calculated using UPS rates.  We may elect to ship by the same method using an alternate carrier, but your shipping charges will not change. 

WARRANTY INFORMATION:
All products provided by POS 360 carry the full manufacturer's warranty, which vary by manufacturer and product.  If there is any question concerning specific item warranties, we urge you to ask us via e-mail.  We will provide an answer within 2-4 hours, usually sooner.  To send an email, click HERE